What is the Exam Format for ITIL Foundation Certification?
The fourth industrial revolution is characterized by a technologically evolved world that reflects an era of digital transformation. Organizations are working hard to keep up with the changing technology and deliver innovative cost-effective services to the clients. Relentless efforts are being made to match up and maintain pace with the era of social media with multiple user preferences and exponentially multiplying options.
Organizations are increasingly turning to effective IT frameworks to meet the ever-changing demands of the market. In the past decade, industries have turned to ITIL to establish an effective IT system. ITIL lays the groundwork in creating and maintain an effective business encouraging continuous improvement of the IT system services. ITIL is a globally recognized, world-leading framework for IT service management (ITSM). ITIL is adopted by organizations worldwide making ITIL certified professionals, the big leaguers of the employability pool.
ITIL 4 is the latest iteration of the ITIL evolution which utilizes the potential of modern technology and aligns with technologies such as DevOps, Lean and Agile. ITIL 4 is built for Industry 4.0 and breaks the norms of the past by shifting focus to customers and changing the environment from enterprise evolution to customer reliant by introducing “co-creation of value”.
If you’re one of the curious minds who are truly passionate about this technology and are interested in learning more about the ITIL training and certification, then you have come to the right place. This blog focuses on the ITIL 4 Foundation Certification and explains the exam format in detail.
ITIL 4 Foundation Certification
ITIL Foundation is an entry-level certification which assists you in applying the principles and processes of ITIL to your ITSM role, expanding your career prospects. ITIL 4 Foundation provides an overview of the end-to-end operating model for the continuous evolvement of IT-enabled products and services. ITIL Foundation is aimed at IT professionals seeking a keen interest in aligning IT with business. By achieving this certification, you can hugely benefit in attaining a practical understanding of a common global language and interfacing with an organization’s digital system functions.
ITIL V4 training gives you an in-depth understanding of the following:
- IT service management concepts
- A holistic approach to breaking silos and value co-creation
- ITIL guiding principles
- The four dimensions of service management
- Key concepts of Lean, Agile and DevOps
Who Conducts the ITIL Exam?
The ITIL Foundation exam is conducted by Axelos. Axelos has partnered with several training organizations called Accredited Training Organizations (ATO), who also conduct the exam on their behalf. The exam can be taken online or you can also take a paper-based ITIL Foundation exam at any ATO of Axelos.
How to Study for the ITIL Foundation Certification?
The ITIL foundation course qualifies candidates to work towards the advanced level ITIL 4 certifications that provide detailed information on the ITIL 4 concepts and principles. Intermediate candidates who have just started the ITIL v3 certification course and only reached the Foundation certificate, or earned up to 6 credits, are encouraged to move up to the advanced ITIL 4 Foundation course and start again. This will ensure that the candidates are in sync with the most recent updates.
Candidates interested in pursuing the ITIL 4 Foundation Certification can enroll with an ATO for training classes. It is hugely beneficial and highly recommended to take classes with an ATO because you get an overview of the real-world experience. This is thanks to the expertise of instructors who have experience and are always open to communication. One of the key benefits of training with an ATO is access to original ITIL course materials with access to plenty of sample papers and learning aids that complement the official ITIL lifecycle books.
ITIL Foundation Exam Format
- Multiple choice examination questions
- 40 questions
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration
- Closed book
- Covers ITIL Framework and the concepts of ITIL lifecycle
Cognixia – world’s leading digital talent transformation company is offering a fully developed portfolio of Axelos accredited ITIL training, ranging from the ITIL foundation to ITIL intermediate and ITIL expert levels. Our ITIL 4 foundation training and certification course offers live, instructor-led training sessions with round the clock technical support and learning material. This course focuses on helping participants understand the ITIL 4 best practices and ultimately achieve the ITIL 4 certification. To know more about our ITIL 4 Foundation training classes and to get certified in ITIL 4.
In conclusion, the ITIL 4 certification training opens the door to many possibilities and is a great way to start your journey in the field of IT service management. So, don’t wait too long and enroll yourself for an ITIL course today!
