How to prepare for the ITIL 4 Foundation Certification?
ITIL 4 was introduced by AXELOS as the latest edition of the ITIL evolution in February 2019. ITIL has been around for almost 30 years and the decades of progress made by this evolution is wonderfully reflected in ITIL 4. ITIL 4 symbolizes the modern era and Industry 4.0 perfectly. The upgrades to ITIL 4 are focused on evolving IT service practices, in the wider context of customer value, digital transformation and alignment to flexible and innovative ways of working, such as DevOps, Lean and Agile. It is a true symbol of how technology has adapted itself to meet the requirements of the digitally evolved world and the tech-savvy population demanding nothing less than perfection. We are globally moving outside the enterprise-focused bubble and entering the zone where customer value is of prime importance. ITIL 4 reflects all that and more.
ITIL 4 training and certification
The ITSM Benchmarking Report, 2019, reported that 89% of respondents who participated in the survey have opined that an ITIL certification is essential to their continuing career development. 77% of the respondents also said that ITIL helped them bring about organizational transformation.
ITIL is set up as a pre-eminent framework for a set of consistent and well-defined processes incorporating the best practices for running IT operations and services in an organization. IT professionals who take this course benefit in their career as the certificate validates their skills and provides a practical understanding of IT enabled-services from an organization success perspective.
ITIL 4 certification schemes
There are 4 tiers within the ITIL 4 certification:
- ITIL 4 Foundation
- ITIL 4 Managing Professional
- ITIL 4 Strategic Leader
- ITIL 4 Master
ITIL 4 Foundation exam format
The ITIL 4 Foundation certification examination is characterized by:
- Multiple choice examination questions
- 40 questions
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration for the exam
- Closed book exam
Preparing for the exam and certification
Candidates interested in preparing for ITIL can complete the ITIL 4 Foundation training by taking classes with any AXELOS Accredited Training Organizations (ATO). There is also a dedicated ITIL community which can be found via various social media platforms. Taking the ITIL 4 Foundation training with an ATO helps you get access to all the official ITIL 4 Foundation training material which is designed specifically to meet the requirements anchored in the ITIL 4 Foundation certification. An ATO specializes in providing outstanding classroom/online training delivered by ITIL experts who are well-versed with the ITIL 4 Foundation topics and training modules. A lot of ATOs also guarantee moneyback or have a refund policy if the candidates do not clear the ITIL 4 Foundation certification exam in their first attempt.
One of the main benefits of enrolling with an ATO is access to great reading material, plenty of sample papers and an effective experienced instructor. Finding the right training material and a great instructor can be the key to successfully earning the ITIL 4 Foundation certification. They provide you with an in-depth understanding of the ITIL framework and practices. An added advantage is the communication channel with the instructor wherein you get useful tips and exposure to industry-relevant nuances.
Take a leap and join the ITIL journey today
Enrolling for ITIL training is an easy choice. The hard part comes later. The training and preparation to achieve the certification, require a lot of dedication. However, the ultimate goal is worth all the effort you’re going to put in. ITIL 4 certification is a step up in your future, makes you stand apart from the crowd and brings you a step closer to your dream job.
